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Exploring the Benefits of Online Counselling: is it Right for You?

  • Jul 29, 2025
  • 3 min read

Updated: Dec 1, 2025

Understanding Online Counselling

You might have seen the term “online counselling” or “remote therapy” and felt unsure. Can it really work if you’re not in the same room? What if you can’t get privacy at home? Isn’t it all a bit awkward?


Online (or remote) counselling simply means your sessions happen via video or phone, rather than face-to-face in a therapy room. With me, that usually means we meet on Google Meet - I send you a link, you click it and we're away. Some clients prefer phone calls, and that’s absolutely fine too. You still get a real, human, one-to-one conversation - just from a place that works for you.


Does Online Counselling actually work?

Yes, recent research consistently shows that online therapy can be just as effective as actually sitting in a room with someone. And, this is what I experience in my client work too. Once we start, very quickly it doesn't feel like we're not in the same room.


For some people, it's not the right thing to do. This includes those experiencing severe distress or those who simply prefer face-to-face interaction. That’s why it’s always best to have an initial introductory chat with your chosen counsellor to see if it does feel right for you.


The benefits of Online Counselling

During my training, I was required to have my own personal counselling - of course, you'd want a counsellor that had worked on their own stuff, right? I did a block of sessions online. Initially, I found the first few moments a bit weird, like I was on a work call. However, my therapist soon helped me relax into it.


I chose somewhere in my house where I could find some peace and sat in a chair overlooking some trees. After our session, I would look out the window, letting whatever the session had brought up mull over for a while before getting back to my day. I found it just as helpful as meeting face-to-face, and it was incredibly convenient.


Privacy and Connection: addressing common concerns

This is often the biggest worry. Will it feel real? Can you really open up if you’re not in a therapy room? One of the things you'll do in your first session with your counsellor is talk about privacy. Your counsellor will be helping you to feel at ease.


You might need to find your space away from the communal parts of your home - a shed, a garage, or a garden. What matters is being listened to properly, without judgement. That can happen on a screen or on a call just as powerfully as in person.


Checklist: setting up for remote counselling

Here are some things to think about to make the most of your sessions:


  • Choose a quiet space: Find a location where you can talk freely without interruptions.

  • Test your technology: Ensure your internet connection is stable and that your device is working properly - have a charger to hand.

  • Set a regular schedule: Consistency can help you get the most out of your sessions.

  • Prepare for each session: Take a few moments before your session to gather your thoughts and feelings, rather than jumping in between other online meetings.


Want to give Online Counselling a try?

If you're someone who finds it hard to carve out time for yourself, or if you've been putting therapy off because of logistics, remote counselling might be what makes it finally doable.


If you’re curious but unsure, I offer a free 20-minute introductory call. It’s a chance to ask questions and get a feel for how it could work for you - no pressure, no obligation.


Ready to take the first step?

Contact me on suzehowellcounselling@gmail.com or on 07467 734077. Let's explore how online counselling can support you, from anywhere in the UK, and even worldwide.


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